Great facility, really well designed and out together. I'm a builder. wherever I go I look for flaws. None found. Everything was perfect and so was the staff. They bent over backwards to help us with our stay. We're independent, do it yourself types. At one point I asked them to chill. I can do this. I'm not used to that level of service.
Gordon
ธันวาคม 2567
This hotel was the best part of my entire vacation! The property is absolutely breathtaking. The staff are so helpful and patience. They will escort you to your room, show you how to use the amenities around the property and will assist in any way they can. The property is the last resort of that side of the island and it is so serene and picturesque. The breakfast was so fresh and delicious and I loved having the company of the iguanas running around (They wont bother you at all I promise)
Christopher
สิงหาคม 2567
Staff was friendly and eager to please. Location was great to see sunset, but quite far from city center. Pool is very nice.
Douglas
สิงหาคม 2567
The facility is beautiful. They are obviously still working on some of the extra facilities - such as by the beach and I expect will have more soon. The continental breakfast was good - toast and pastry, coffee, fresh juice, a small fruit cup and small yogurt with honey and granola. The pool is small but lovely, the oceanfront area is also lovely. The staff was very friendly and always trying to meet or exceed our needs. The live music some evenings was fun. In town some terrific restaurants.
Elizabeth
กุมภาพันธ์ 2566
Extremely clean, huge, beautiful site with all new buildings. Lovely sunset views. Staff very welcoming but service a little bit varied and communication a bit confused at times. Location a bit further from town but taxi was only 250 pesos so not too bad we didn't think.
Katie
มีนาคม 2566
It is very new and clean. Beautiful view and nice pool
Toghrul
สิงหาคม 2565
Nice rooms, clean and modern but still with a certain Charme
Marcus
กุมภาพันธ์ 2566
It’s a larger property by Holbox standards but it’s design and scale make it feel familiar and cozy. The room was terrific complete with refreshing plunge pool and just steps away from the main pool and restaurant. The location is stretch from town but the beach at punto Cocos is an island paradise. The staff were personal and very attentive. The food options were a bit limited but healthy and delicious. Excellent breakfast options. The grouper for dinner one night was a miss which I communicated to the staff. A shout out to Mauricio, Manual, Sr. Rene and the pizza chef who went to great ends to make our stay a memorable one. Also, Mario the general manager whom we had met during our stay and who sent us off the morning of our check out. And last but not least the wonderful ladies in reception. Thank you all can’t wait to return!
Mark-edward
กรกฎาคม 2565
Amazing location, beautiful rooms, the nicest and most welcoming staff, great food, the massage at the spa was the cherry on top. Special kudos to Roberto, the manager, Alejandra who waits at the beach club and the masseuse, Alejandra for going the extra mile!
Brigitte
มีนาคม 2566
Friend desk personnel service great as well as personnel in the entrance.
Pinero
กรกฎาคม 2566